Terms of Service

These Terms of Service ("Terms") govern your use of the Cuarta Rewards app and website (the "Service"), operated by Custo Information Technology Services ("we", "us"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Eligibility

• You must be at least 18 years old and a resident of the Philippines.
• You may have only one account. Accounts are personal and may not be sold, shared or transferred.
• You must provide accurate information, including the GCash account you use for withdrawals, which must be registered in your own name.

2. Points

• You earn points by completing eligible activities in the app, such as Virtual Tree bubbles, daily rewards, rewarded ads, partner tasks and referrals. The points for each activity are shown in the app and may change over time.
• Newly earned points may appear as pending until verified by us or our partners. Only available (confirmed) points can be withdrawn.
• The current conversion rate is 100 points = ₱1. We may change the rate or the minimum withdrawal with notice in the app; points already confirmed keep the value shown at the time of confirmation.
• Points have no cash value until redeemed under these Terms. They are not a deposit, currency, investment or e-money, and they cannot be bought, sold or transferred between users.
• Daily limits may apply to activities and rewards.
• Lucky Box and similar features give non-cash perks only (such as boosters or growth). They never require payment.

3. Withdrawals

• You can request a withdrawal to GCash once your available points meet the minimum shown in the app.
• Withdrawals may be reviewed for security and fraud prevention before they are sent, and may take some time to process. We may ask you to verify your identity or your GCash account.
• You are responsible for entering the correct GCash details. We are not responsible for payouts sent to details you provided incorrectly.
• Withdrawals may be paused temporarily during maintenance or if our payment partners are unavailable.

4. Fair play

To keep rewards fair for everyone, you must not:

• Create or use multiple accounts, or use someone else's account;
• Use bots, scripts, emulators, rooted or modified devices, VPNs or proxies to earn points, or otherwise automate activity;
• Fake, manipulate or repeatedly reset ad views, tasks, installs or referrals;
• Refer yourself, or trade or sell referral codes for value;
• Exploit bugs or errors instead of reporting them to us; or
• Interfere with or attack the Service, our partners or other users.

If we reasonably believe you have broken these rules, we may withhold or reverse affected points, cancel pending withdrawals, and suspend or close your account. Where possible we will tell you why, and you may contact us to appeal.

5. Reversals

If a partner reverses or does not pay for an activity (for example, because it was found invalid), we may reverse the related points, even if they were already credited.

6. No guaranteed earnings

The availability of ads, tasks and rewards depends on our partners and may vary or stop. Cuarta Rewards is not a job, employment, investment or guaranteed source of income.

7. Third-party content

Ads and offers in the app come from third parties. We are not responsible for their products, services or websites. Your dealings with them are between you and them.

8. Changes and termination

We may update the Service and these Terms. Significant changes will be announced in the app. You may stop using the Service and delete your account at any time. Points that are not withdrawn before deletion are forfeited. If we ever discontinue the Service, we will give reasonable notice so you can withdraw eligible available points that meet the minimum.

9. Disclaimers and liability

The Service is provided "as is" and "as available". To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability to you is limited to the value of the available points in your account at the time of the claim. Nothing in these Terms limits rights you have under Philippine consumer protection law.

10. Governing law

These Terms are governed by the laws of the Republic of the Philippines.

11. Contact